National Ugly Mugs (Sex Worker wellbeing charity)


National Ugly Mugs (NUM) is a pioneering, national organisation which provides greater access to justice and protection for sex workers who are often targeted by dangerous individuals but are frequently reluctant to report these incidents to the police. These offenders are often serial sexual predators who pose a huge risk to the public as a whole.

The NUM team is available Monday to Friday between 9am and 5pm or if you are in immediate danger phone police on emergency 999. In a non-emergency you can phone police on 101.

You can find the location of your nearest Sexual Assault Referral Centre here 

Contact: 0161 629 9861 / International: +44 161 629 9861

NUM Mental Health Resources page can be found here

Pineapple Support

Text chat based service

The listener service is accessible 24/7.

To access an online listener simply visit and click “connect to a listener”.

Pineapple Support does not offer telephone based support. If you are in crisis, please contact the suicide prevention hotline. A list of services can be found at or see below. To request to speak with a professional therapist or counsellor, please complete the form found at or visit  and click “therapy”

Persons requesting therapy are asked to contribute what they can afford. Pineapple Support covers the rest. The amount of sessions Pineapple Support will subsidise is taken on a case by case basis and assessed by a mental health care professional, with the maximum being 24.

Once a client has completed the maximum number of sessions they are able to discuss options directly with their therapist. Frequently asked questions:

To volunteer as a listener, please visit


Provide advice and support to empower anyone experiencing a mental health problem.

Contact: 0300 123 3393

Text: 86463

Samaritans UK & ROI

Confidential support for people experiencing feelings of distress or despair.

Contact: 116 123 (free 24-hour helpline) Response time 24 hours

Your Life Counts

Online community outreach and support services.

Emergency: 999


Emotional support, information and guidance for people affected by mental illness, their families and carers

Contact: 0300 304 7000 (daily, 4.30 to 10.30pm)

Calm (aimed at men)


Helpline for young men (15-35) who may be feeling suicidal, struggling or feeling down.

Contact: 0800 802 5858  (5pm-midnight every day of the year)


Bipolar UK

Bipolar UK is the only national charity dedicated to empowering individuals and families affected by bipolar. Peer support is at the core of our work.


Peer support line: “Line is staffed between 9am and 5pm- Respond to enquiries during working hours. We aim to respond within 3 working days, however during holiday or busier periods it may take slightly longer than this. Thank you for your patience’

Book a call: The quickest and easiest way to book a phone call is via our chatbot, at the bottom right of the page on the site. Type  “I want to speak to someone” into the chatbot and a booking diary will appear. Bookings are made a week ahead. 

Switchboard LGBT + helpline

Provide an information, support and referral service for lesbians, gay men and bisexual and trans people – and anyone considering issues around their sexuality and/or gender identity.

Contact: 0300 330 0630 (10am-10pm 7 days a week)

Email: ( Usually replied to within 72 hours)

Report a stalker

If you’re being stalked, contact the police or get advice from organisations including the National Stalking helpline.

National Stalking Helpline

The Helpline is open 09:30 – 16:00 weekdays, except for Wednesday when it is open 13:00 to 16:00. The Helpline is not open on bank holidays. Any change to the opening times or important information will be updated on the website homepage.

Please note the Helpline is a busy service and you may not be able to get through straight away. If you are unable to get through, we ask that you complete the online form and contact us by email, so our advisors can review your query and get back to you.

Contact: You can call us during opening hours on 0808 802 0300

Calls are free of charge from all landline telephones and also from mobiles on all major networks. Calls will not be shown on BT landline bills. If you are using another telephone provider please enquire with them whether 080880 numbers will appear on your phone bill. 

Swansea Womens Aid

Swansea Women’s Aid is a women-only organisation which supports women, with or without children, who are affected by domestic abuse.

For free confidential support and advice, contact our helpline on:

contact: 01792 644683 (24 Hour Helpline)

Arch North East (Centre is based in Middlesbrough)


Registered charity based in Teesside offering free and confidential counselling and ISVA support to people who have been affected by rape or sexual abuse no matter how long ago the experience may have been.

ISVA/LESA service is available to people living in Middlesbrough, Stockton, Redcar & Cleveland and Hartlepool.

Counselling service is available to people living in Middlesbrough.

Contact: 01642 822335 or take a look at their online referral form for professionals.

For Anonymous & Confidential support email

YADA – The Esther Project (based in Coastal West Sussex)

The Esther Project is a free, discreet, non-judgemental and confidential outreach service for women in the sex industry who live or work in coastal West Sussex. We offer tailored practical and emotional support, enabling women to tackle their individual needs.

Weight and mental health

SNAP members are able to log in and find healthcare companies offering advice and procedures on this area. More information is listed in the cosmetic procedures section of the services directories.